Auto Repair: The Tools and Techniques Drivers Demand.
Columbus Georgia Automotive Answers When Drivers Need Them Most

No matter the make, model or type of vehicle you drive, a breakdown or accident can absolutely cripple your commute and daily routine. Even a simple flat tire can be an extraordinary inconvenience at the wrong time, and major engine issues can see drivers stranded by the side of the road of in extreme conditions, inclement weather, or an unfamiliar area.

That’s why we have been working to serve the drivers of Columbus for years with our suite of roadside assistance and repair services. Whether your vehicle has a dead battery, a flat tire, a malfunctioning starter or another issue that makes it inoperable, our team of service professionals can arrive on the scene armed with the equipment and expertise to get you back on the road.

As with any machine, vehicles are susceptible to breakdown, and often in the most inconvenient moments. We are standing by around the clock to deliver peace of mind throughout our service area with quick and convenient roadside assistance and repair services. Call today for emergency service or a free consultation.

Like any machine, cars frequently break down over time. If your vehicle is experiencing issues that leave you stranded on the road, don’t panic. Whether it’s engine trouble, a flat tire or a dead battery, we have the tools and techniques to bring you a quick resolution. We can also tow your vehicle to our service center using our standard or flatbed vehicles. Call us for expert towing and repair services anywhere in Columbus.

Our Car Towing Standard

Ready 24/7 in/around Columbus

There’s never a right time for automotive issues to strike when you’re driving the streets of Columbus and so our repair and response team is always standing by to provide you assistance.

We'll Take Care of Your Truck to Your Home

We pride ourselves on our full complement of advanced roadside assistance resources such as lockout, jump start and repair tools as well as its fleet of standard towing and flatbed trucks.

Trusted for Car Towing

Drivers around the Columbus area have been turning to us for their roadside assistance needs for years, and we have gotten countless drivers back on the road with our dedicated service.

Signature Service

The most capable repair team.

Emergency Towing

We provide 24/7 vehicle towing services so your commute can return to normal as quickly as possible.

Flatbed Towing

Some vehicles should never be transported with a standard tow assembly, and so we also maintain a fleet of flatbed trucks for heavy vehicles and specialty concerns.

Accident Recovery

Let us take your damaged vehicle to our repair center after an accident so we can get it back on the road and allow you to focus on your mental and physical recovery.

Talented Columbus Crew

Columbus Georgia Drivers Is Your Vehicle In Need Of Onsite Repairs


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Information for Columbus, Georgia

Columbus , city (since 1971 consolidated with Muscogee county), western Georgia, U.S., at the head of navigation on the Chattahoochee River, opposite Phenix City, Alabama. Founded in 1828 and carved out of the wilderness, it had by 1840 become a leading inland cotton port with a thriving textile industry utilizing power from falls in the river. During the American Civil War it was a major supply city of the Confederacy and was the site of the last battle (April 16, 1865) east of the Mississippi River, leading to its capture by the Union general James H. Wilson. Its Port Columbus Civil War Naval Center houses the salvaged hulls of the Confederate gunboatChattahoocheeand the ironclad ramJackson , both set afire and sunk in the river during the conflict. Now highly industrialized, Columbus is one of the largest textile centres in the South; other local manufactures include food products, electrical equipment, aircraft parts, and fabricated metal products. A series of dams and locks on the Chattahoochee, connecting the city's port to the Gulf of Mexico, have revitalized river traffic. Fort Benning (1918; named for Confederate General Henry L. Benning, a Columbus native), just to the south, is the site of the U.S. Army Infantry School and the National Infantry Museum. Columbus State University was opened in 1958. Blues singer Ma Rainey and novelist Carson McCullers were natives of Columbus. Inc. 1828. Pop. (2000) 186, 291; Columbus Metro Area, 281, 768; (2010) 189, 885; Columbus Metro Area, 294, 865.

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Cost Drivers

Continuing challenges in commercial auto liability range from distracted driving to increased miles driven and vehicles on the road to higher vehicle repair costs and rising severity in liability claims. Tow trucks are no exception.

'Commercial auto in general is not going to catch a break for the next several years,' Thompson said. Most everything that's commercial auto from trucking to dump trucks to garage risks is difficult. 'Any place now where there is a human being touching an auto is warfare.'

For tow trucks, it's rear-end collisions that are 'bringing insurance companies to their knees,' Thompson said.

'Drivers are going too fast and are distracted,' Thompson said. 'When you are driving a heavy commercial vehicle, like a tow truck, and you hit a car with three or four people in it, all of those people have neck and back injuries, you total their car, you will have $30,000 worth of damage to your tow truck, and it's just a rear-end collision, which theoretically is preventable.'

Right now, Thompson and ATIG are doing damage control and just trying to keep their current clients insured. 'We are working three times as hard to keep the risks that we have but there's a lot of angry people right now. We are catching it from all sides.'

None of my markets will write a towing operation and schedule a tow truck for auto liability or physical damage.'

MGAs, other brokers, and the few insurers left in the space are swamped. 'We are trying to hold our clients' hands through this and explain what's going on.'

Thompson has even had to turn away new business. 'People are calling up panicked, they are in tears because they are going to lose their business. They expire in two days and their premium tripled but you can't help them,' he said. 'I'm at the mercy of the MGAs/brokers/insurers and they only have so much manpower. Everyone is on edge.'

Managing Risk

The only thing towing companies can do is to manage their risk, Thompson said.

'I've got guys that are now putting cameras inside the trucks both facing outward and inward and if they catch their drivers eating or talking on the phone or texting, there is zero tolerance. They are fired,' he said.

He doesn't expect the insurance market for towing to bounce back anytime soon either. 'It will be a long time before insurers react to improved risk management in firms.'

For now, focus on driver training, he said. 'I can't specify that enough. And settle more claims out of pocket if you can legally. And if you have insurance right now, and it's semi affordable, then protect it with your life.'

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